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Heighten your Staff’s Skills! You have spent time, energy and money to hire and build a winning...

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Heighten your Staff’s Skills!

You have spent time, energy and money to hire and build a winning team. Surely, you have been diligently working towards increasing your business productivity and reducing employee turnover. However, you may still be faced with hurdles.

Some hurdles may include:

  • A language barrier that prevents work from being done on time and accurately
  • Your current systems for quality control, sales, and inventory control are outdated
  • You have been unable to successfully promote line workers to management positions

As part of your toolbox, consider rolling out a training plan to enhance your human capital skills. Here are few training areas you should consider to gain a competitive edge

  • Training on recently purchased equipment or software
  • Training to offer new services/products to reach new markets
  • Training to promote your current staff or give new skills to advance into hard to fill positions or take on significant new responsibilities
  • Training to update obsolete skills that are necessary in order for your business to be competitive
  • Training to improve customer service
  • Training to teach English as a second language

Start by putting together your business training project plan while considering these questions:

  1. What is the problem or value proposition addressed by the training?
  2. What is the work that will be performed, the deliverables; and what would would be the optimum training platform?
  3. Who will be involved and what will their responsibilities inlcude? (Both internal and external stakeholders)
  4. What is the training timeline and when will milestones be complete?

A few key benefits for your business for boosting your staff skills include:

  • Increased productivity
  • Staying ahead of your competition
  • Elevated efficiency
  • High employee motivation

A few key benefits for your employees include:

  • Development of new skills
  • Advancement and/or increased compensation
  • Employer recognition
  • Higher job satisfaction and motivation
  • Aptitude to adopt new technology

NYC Business Solutions can help fund training for your staff and eliminate the financial constraints that may keep your business from investing in staff development by providing awards of up to $400,000, which can cover 60-70% of your eligible training costs.

Christian Damiba is the Center Director of NYC Business Solutions, Upper Manhattan.If you have comments or questions for him, please drop him a note in the comment section below! And, don’t forget to share this post with your network via Facebook, Twitter, email, etc.


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